HealthEquity, Inc.

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Operations Communications Specialist

Operations Communications Specialist

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We are BUILDING HEALTH SAVINGS. Come be part of remarkable.


How you can make a difference

HealthEquity is looking for a motivated, detail oriented self-starter to join the Fulfillment Implementation team. This position is responsible for managing collateral for welcome kits , assisting with client welcome kit implementations, monitoring established co-branding guidelines, and providing support for the Fulfillment Implementation Manager with larger client implementations. A successful applicant will have a proven track record for multi-tasking, executing successful projects and possess an acute attention to detail. A combination of analytical and interpersonal communication skills is critical to the applicant’s success.


What you’ll be doing

  • Oversee all business and activity relating to digital inventory control including but not limited to:
    • Manage and maintain all collateral art files which vary by client
    • Analyze forecasting and reorder reports
    • Place purchase orders with vendors
    • Provide detailed and accurate order information for invoicing
  • Manage welcome kit and card customizations for assigned client implementations
  • Manage requests for new collateral and verify all proofs
  • Monitor all files after implementations are in production
  • Collaborate with various internal teams to improve fulfillment processes and collateral
  • Assist with projects in support of company initiatives that relate to fulfillment
  • Assist with documenting fulfillment processes and procedures
  • Accountable for maintaining and updating internal fulfillment information on intranet
  • Responsible for managing the fulfillment welcome kit request queue
  • Ownership of daily and monthly fulfillment tasks (e.g.: submit fulfillment requests to vendors daily, monthly and annually; coordinate special mailings with vendors, communicate lead times and deadlines for projects, etc.)


What you will need to be successful

  • Bachelor’s degree
  • 2+ years of experience in an operational role preferably related to fulfillment
  • Excellent organizational, planning, project management and time management skills
  • Experience managing vendors and/or technology partners
  • Ability to adapt and assimilate new information to internal and external teams
  • Strong PC skills including MS PowerPoint, Word, Visio, Access and Excel
  • Ability to handle multiple projects
  • Ability to work well with cross functional teams and communicate confidently and effectively
  • Acute attention to detail
  • Strong analytical and problem solving skills
  • Strong consultative, communication and presentation skills
  • An understanding of healthcare financial accounts (e.g. HSA, HRA, and FSA) is highly desirable


Why work for HealthEquity

HealthEquity has a vision to save healthcare. We are passionate about providing a solution that allows American families to build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.


We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience.


Our advice to you

HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.


HealthEquity, Inc. is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. HealthEquity, Inc. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.