HealthEquity, Inc.

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Member Services Specialist - SEASONAL

Member Services Specialist - SEASONAL

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Member and Employer Services

More information about this job


We are BUILDING HEALTH SAVINGS. Come be part of remarkable.


**** This is a seasonal position. We're looking for candidates to support the HealthEquity Member Services team through our high volume period. We anticipate this seasonal position to last roughly 8-12 weeks. Please only apply if you are interested in and available for this type of position ****


How you can make a difference

The Member Services team is the heart and primary contact for Member’s inquiries regarding the administration of their Health Savings and Reimbursement Accounts. Team members within Member Services are valued and respected as they are equipped with the knowledge to assist not only members but other HealthEquity team members. 


The Member Services team is staffed 24/7 which allows members to call at their convenience.  Member Services team members build strong, lasting relationships with members by understanding their needs and concerns. This team takes the lead in providing a delightful experience for every person who contacts HealthEquity via our education center.


What you’ll be doing

  • Serving as primary point of contact for HealthEquity’s Members by answering inbound calls.
  • Having fun and bringing fun to work in a casual environment.
  • Being amazing and working with other amazing humans.
  • Receive amazing training on all things Health Savings Accounts.


What you will need to be successful

  • Keen problem solver with the unique ability to think on your feet.
  • Ability to take initiative to solve problems.
  • Talent to navigate various computer applications.
  • Exceptional ability to build trust and communicate with members in order to fully meet their needs.
  • Ability to meet adherence expectations.
  • Highly motivated with the capacity to work as a team player and also as an individual contributor. (Love those overachievers).
  • Desire to revolutionize consumer driven healthcare.
  • Willingness to learn and educate others.


What we are looking for

  • Full-time, seasonal, positions 
  • Start Date is Monday, November 27th and December 11th
  • Two+ week paid training will take place in office Monday-Friday
  • Training will be full-time hours
  • Attendance through training is a must!
  • This seasonal role will last roughly 8-12 weeks
  • Non-benefitted as it is a temporary role
  • This opportunity has the potential to transition into a full-time employment position
  • Pay is $12/hour



Why work for HealthEquity

HealthEquity has a vision to save healthcare. We are passionate about providing a solution that allows American families to build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.


We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purpleculture drives a remarkable experience.


Our advice to you

HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.


HealthEquity, Inc. is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. HealthEquity, Inc. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.