HealthEquity, Inc.

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Operational Readiness Coordinator

Operational Readiness Coordinator

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We are BUILDING HEALTH SAVINGS. Come be part of remarkable.


How you can make a difference



HealthEquity is looking for a cross-functional project coordinator to direct and manage operational readiness needs resulting from platform changes, product development activities, and process changes. This position reports to the Operational Readiness Manager and will play a key role in coordinating documentation, training, and process needs for all Service Delivery functions in advance of software releases and new product launches. This position will work closely with the Go-to-Market product team to ensure operational readiness needs are visible, considered, and completed in release planning activities.


What you’ll be doing

  • Ability to dive in and understand new functionality in order to drive projects
  • Leads and coordinates all operational readiness activities for each assigned project, ensuring that all flagged needs and deliverables are met in a timely fashion
  • Collaborates and coordinates with department leaders and subject matter experts across business functions to ensure all impacted parties are continuously informed of and involved in operational readiness
  • Produces and maintains clear project documentation, meeting notes and cross-communication
  • Outlines processes and procedures as needed
  • Ability to think through new changes and help stakeholders consider needs and big picture impacts


What you will need to be successful

  • BS in Business Management, Information Systems, or equivalent.
  • Three or more years of experience leading projects and/or managing operational processes.
  • Experience leading process/product changes that impact multiple teams and functions.
  • Proven ability to identify and mitigate the risk associated with changes to products, platforms, and processes.
  • Track record of understanding and documenting technical solutions from a business point of view.
  • Healthcare industry experience preferred.
  • PMP or CAPM certification is a plus
  • Experience with Agile and Scrum software development methodologies preferred.
  • Strong attention to detail
  • Self-driven
  • Process flow creation experience
  • Time management skills
  • Organizational skills
  • Leadership ability
  • Project Management background



Why work for HealthEquity

HealthEquity has a vision to save healthcare. We are passionate about providing a solution that allows American families to build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.


We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience.


Our advice to you

HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.


HealthEquity, Inc. is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. HealthEquity, Inc. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.