HealthEquity, Inc.

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RA Group Setup Specialist

RA Group Setup Specialist

Job Locations 
US-UT-Draper
Category 
Reimbursement Services

More information about this job

Overview

 

 

We are BUILDING HEALTH SAVINGS. Come be part of remarkable.

 

How you can make a difference 

 

The RA Group Setup team is responsible for configuring the plan settings for Flexible Spending, Health Reimbursement and Health Incentive Accounts.  They also support other Reimbursement Account administration duties such as plan document creation, and group maintenance activities such as debit card, welcome kits and funding setup. The Group Setup team also manages several reports to ensure we can be proactive in finding issues and resolving those issues in a timely manner, along with managing rollovers. They work to build trust and rapport with our valued team members by providing vital solutions to Reimbursement Account administration. Their goal is to help our team understand FSA and HRA administrative services offered to employers by providing relevant information, guidance, and ensuring that we are setting the clients up with the best plan designs.   

 

What you’ll be doing

 

  • In the first 30-60 days, you will have the opportunity to dive into our product and service offerings learning about HRA, HCRA, and HSA. You‘ll also gain knowledge of our innovative systems and processes. We ask you to challenge the status quo; if you see areas for improvement, speak up!
  • Perceive beyond the obvious; critical thinking skills enabling you to ask the right questions, anticipate the client’s next questions, and identify opportunities to drive client adoption of our product suite.
  • Exhibit a passion for delivering superior client service to internal and external clients. By going above and beyond; doing whatever it takes to ensure each internal/external client contact is a positive, enjoyable experience.
  • You learn how to respond to phone and email for internal and external inquiries about group setup and maintenance status, solve complex problems and provide professional coaching to your internal clients on effective use of our online tools.
  • Build loyalty with your internal/external clients by delivering excellent follow through to all setup tasks.
  • Continually strive to improve your knowledge of HRA, HCRA, and HSA accounts by accessing our on-line tools and attending our education programs.
  • Accelerate company growth by thinking beyond the norm and contributing new ideas.

 

What you will need to be successful

 

  • Previous experience with FSA and HRA administration with consumer account a major plus.
  • Demonstrated ability to manage financial, sensitive Employer documentation, and advanced level of spreadsheets skills.
  • Demonstrated aptitude for superior interpersonal, communication, professional teaming, and organization and technology skills.
  • Exceptional ability to build trust and rapport with internal/external clients. And fully meet their needs within a specified SLA.                                               
  • Strong ability to maintain high level of accuracy and proficiency in all aspects of account maintenance.

 

  • Bachelor’s degree and/or 4 years + years related experience.
  • Highly motivated with the ability to work as a team player and also as an individual contributor.
  • Previous experience working in medical banking institution is an asset.
  • Outstanding communication skills a must.

 

 

Benefits and perks

  • Medical, Dental, Vision
  • 401(k) match
  • Paid Maternity/Paternity leave
  • Ongoing education 
  • Tuition Assistance
  • Gym/Fitness Reimbursement
  • Purple with Purpose (paid volunteer time off)
  • HSA contribution and match
  • On site Lunch and Learns
  • Award winning Wellness Program
  • Consumer Driven Healthcare (CDH) education

 

 

Why work for HealthEquity

 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth and build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.

 

We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience.

 

Our advice to you

HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.

 

HealthEquity, Inc. is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. HealthEquity, Inc. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.