We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.
How you can make a difference
The Reimbursement Accounts Client Interaction QA Specialist will be responsible for overseeing the quality initiatives of HealthEquity’s Client Service department. These responsibilities include calibrating quality scoring to client satisfaction across a group of department leaders. Additionally, this person will pull, review, and report on call information regularly. To succeed in this position the coach would materially increase client satisfaction and specialist performance through quality initiatives. They would also show constant calibration across our department.
What you’ll be doing
What you will need to be successful
Benefits and perks
Why work for HealthEquity
HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth and build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.
We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience.
Our advice to you
HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.
HealthEquity, Inc. is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. HealthEquity, Inc. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.