HealthEquity, Inc.

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RA Claims Manager

RA Claims Manager

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We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.


How you can make a difference 


HealthEquity is looking for a strong leader who is analytical, people oriented and a self-starter to join the RA Claims leadership team. This position will be primarily allocated to managing our RA Claims team. They will also be responsible for scaling the RA Claims team through coordinated training, being a mentor to team members and standardizing the tools and processes used by the team.

A successful applicant will have a proven track record of great attention to detail and the ability to stay two steps ahead on project tasks and timelines. The applicant will be required to manage multiple tasks at once. The combination of technical know-how, interpersonal communication, leadership skills, a strong sense of initiative and drive to get the job done well will be critical to the applicant’s success.


What you’ll be doing


  • Leadership responsibilities including:
    • Workload Management
    • Process Improvement
    • Creation of new processes
    • Cross-functional team representation
    • Advocate for team members
    • Mentoring team members
    • Hold regular one-on-one meeting with the claims leadership team
    • Set goals for and measure performance of team members
  • Responsible for improving efficiencies with the team by:
    • Creating collaborative workflows
    • Identifying efficiencies in processes
    • Creation of new processes
    • Working with a cross functional team to establish new business rules as legislation changes
    • Ensuring process documentation and business rules are kept up to date
  • Serve as an escalation point for team needs and claim related tasks


What you will need to be successful



  1. Ability to manage to both processing and quality SLAs
  2. Ability to identify and implement process improvements which benefit our clients as well as the cross functional and direct team
  3. Previous experience with leading a team of individuals is a must
  1. Strong leadership experience
  1. A willingness to go above and beyond for our Clients
  2. Previous experience with account based plan administration
  3. Strong attention to detail
  4. Strong self-starter and self–motivator
  5. Ability to work well on cross functional team
  6. A willingness to go above and beyond to support the team’s success
  7. Exceptional ability to build trust and rapport with a team and fully meet their needs
  8. Able to acquire the expertise, knowledge and information to effectively solve issues
  1. Hands on experience with claims processing, a plus
  2. Bachelor’s degree and/or 4 + years related experience


Benefits and perks

  • Medical, Dental, Vision
  • 401(k) match
  • Paid Maternity/Paternity leave
  • Ongoing education 
  • Tuition Assistance
  • Gym/Fitness Reimbursement
  • Purple with Purpose (paid volunteer time off)
  • HSA contribution and match
  • On site Lunch and Learns
  • Award winning Wellness Program
  • Consumer Driven Healthcare (CDH) education



Why work for HealthEquity


HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth and build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.


We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience.


Our advice to you


HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.


HealthEquity, Inc. is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. HealthEquity, Inc. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.