We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.
How you can make a difference
With general direction and considerable latitude for independent judgment and discretion, this position will lead a team of Workforce Analysts to ensure service levels are met while delivering outstanding service to internal customers. A successful candidate will be able to drive right behaviors to meet HealthEquity’s initiatives and overarching business commitments. Key responsibilities will include queue monitoring, attendance tracking, meeting service level agreements, and preparation of daily reports. The ideal candidate will be able to find creative solutions to support the service center and enable them to provide best in class service experience.
What you’ll be doing
What you will need to be successful
Benefits and perks
Why work for HealthEquity
HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth and build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.
We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience.
Our advice to you
HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.
HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.