HealthEquity Inc.

Sr Marketing Mgr Member Engagement

Job Locations US-Remote
Category
Product & Marketing

Overview

We are BUILDING HEALTH SAVINGS. Come be part of remarkable.

How you can make a difference

 

The ideal candidate will have experience managing and optimizing a multi-channel member engagement program. It is expected that the candidate will become an expert in the Consumer-Directed Benefits landscape and the HealthEquity member journey as they support member acquisition, retention and expansion activities. The candidate will assist the marketing leadership team in delivering growth through greater account adoption as well as increased account life-time value.

 

What you’ll be doing 

  • Strategize, develop, and optimize a broad range of highly visible, multi-channel marketing and engagement campaigns and programs to acquire new members, expand and retain the installed base, and increase member life-time value
  • Provide internal expertise on member engagement initiatives to Engagement Services, Engagement Consultants and other client-facing teams
  • Manage external agency relationships and internal resources to ensure programs, content and collateral generate top performance against business goals for all member engagement programs, including Open Enrollment and lifecycle journeys
  • Analyze customer behavior and analytics on member engagement to develop optimization and test plans that generate incremental improvement
  • Implement audience segmentation strategies and create test plans for targeted content and creative assets
  • Develop and maintain formal testing and optimization frameworks and methodologies, and foster an environment that encourages strategic innovation
  • Serve as an industry leader through demonstrated innovation and expertise

 

What you will need to be successful

  • Knowledge of marketing/advertising or a closely related field as normally obtained through the completion of a bachelor’s degree in in marketing, communications, statistics, mathematics, economics, or other related fields
  • Must have 5-7 years of performance marketing experience, preferably focused in B2C customer engagement efforts
  • Bachelor’s degree in Business, Marketing, Strategic Planning, Finance, Economics, or other related field is required
  • Strong understanding of customer lifecycle marketing, CRM and consumer segmentation
  • Expertise in campaign optimization, behavioral analysis, and performance metrics
  • Understanding of marketing functional disciplines
  • Demonstrated commitment to education and engagement of members and CDH principles
  • Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation, and spoken formats to a variety of audiences
  • Proven ability to work with sales and marketing teams
  • Energetic, enthusiastic, tenacious self-starter and team player
  • Ability to prioritize multiple simultaneous projects/deliverables to successful completion

Benefits and perks

  • Medical, Dental, Vision
  • 401(k) match
  • Paid Maternity/Paternity leave
  • Ongoing education 
  • Purple with Purpose (paid volunteer time off)
  • HSA contribution and match
  • Award winning Wellness Program
  • Consumer Driven Healthcare (CDH) education

Why work for HealthEquity

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth and build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.

 

We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and our purple culture drives a remarkable experience.

 

Our advice to you

HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.

 

HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

 

 

 

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