Manager Fraud Investigations

We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable. 

How you can make a difference

At HealthEquity, we’re empowering millions to achieve a healthier and more financially secure future. Our mission is to make a meaningful difference, and we’re looking for leaders like you to help us safeguard our members and business. If you thrive in a fast-paced, collaborative environment and want to shape the future of fraud prevention, we invite you to join our team as Manager of Fraud Investigations.

What you’ll be doing

• Lead with Purpose: Oversee and manage a team of fraud investigators, providing mentorship and fostering a high-performing, collaborative environment.
• Drive Investigations: Prioritize and oversee complex fraud cases, acting as an escalation point for high-risk or sensitive matters. Ensure compliance with regulatory standards and internal policies.
• Strategic Collaboration: Partner with cross-functional teams, including legal, compliance, risk management, and law enforcement, to resolve cases effectively and minimize fraud risks.
• Innovate and Prevent: Identify trends, control gaps, and inefficiencies, recommending and implementing fraud prevention strategies and technologies to stay ahead of emerging threats.
• Communicate Impact: Deliver actionable insights and detailed findings to senior leadership, empowering data-driven decisions and strengthening fraud prevention programs.
• Develop Expertise: Design and deliver training programs to enhance your team’s skills and knowledge, ensuring they are equipped to tackle the latest fraud schemes.
• Stay Ahead: Keep informed about industry trends, regulatory changes, and emerging fraud tactics, ensuring HealthEquity remains a leader in fraud prevention.

What you will need to be successful

• Bachelor’s degree in criminal justice, finance, accounting, or a related field.
• 10+ years of experience in fraud investigations, financial crimes, or risk management, with 3-4+ years in a leadership role.
• Deep understanding of fraud dynamics across digital platforms and payment card channels.
• Strong knowledge of fraud detection methods, financial crime regulations, and investigative processes.
• Proven ability to inspire, mentor, and lead high-performing teams.
• Exceptional organizational, analytical, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to interact effectively across all levels of the organization.
• Experience with fraud detection systems, data analysis tools, and process improvement methodologies (e.g., Lean, Six Sigma).
• Certification in fraud investigation, such as CFE (Certified Fraud Examiner), is a plus.

#LI-Remote

This is a remote position.