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Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Jon Kessler, our Founder Steve Neeleman, and financial advisor.    Internship Details   Dates: Begins May 15th, 2023 and runs through August 8th, 2023. Schedule: M-F during typical business hours with flexability   What you’ll be doing    You will develop and document a process for the creation of member testimonial videos. These videos will capture authentic, personal stories of how HealthEquity HSAs helped members find health and financial security, and inspire others to enroll in HeathEquity accounts.   - Identify criteria for HealthEquity members who would make ideal candidates for video testimonials - Design a plan for sourcing and communicating with potential testimonial candidates   - Develop interview questions to guide a documentary-style conversation   - Collaborate with Creative and Compliance team to film and edit testimonial conversations  - Document your process clearly so it can be followed by others    What you will need to be successful   Current enrollment in a bachelor's or master's degree program Proficiency with Microsoft Office programs including Word, Excel, PowerPoint, etc.        #LI-Remote This is a remote position.
Category
Marketing
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Jon Kessler, our Founder Steve Neeleman, and financial advisor.    What you’ll be doing  The Attack Surface Management team is responsible for understanding security risk exposure at HealthEquity and ensuring our teammates are informed about the most prominent threat vectors our organization faces. We are expanding our security awareness program in an effort to strengthen relationships between our business operations and technical/security teams while imparting practical security knowledge relevant to individuals’ roles throughout the organization. This position will gain exposure to many cross-functional teams within the organization and help document key business processes while making recommendations on how to improve security awareness and embed security into daily operational responsibilities.  =   This position will predominately be engaged in Security Awareness but will have an opportunity to participate in security assessment activities as well which include penetration tests and phishing campaigns. This role can expect to receive a weekly schedule with specific tasks to accomplish. Output for this role will result in project updates, tracking work and status notes/action items. This role will focus on ways to improve communication between teams/departments, share initiatives related to enterprise projects and department areas. This role will support metrics reporting and building/refining a dashboard that looks across the different areas and projects shared to our CISO and other leaders. Communicating to our team and other departments on security initiatives that will advance our security posture and continue to fortify our platforms.     This candidate will obtain access to: - CoFense - Elevate - Ninjio - Tenable Vulnerability Scanner   Benefits: - Remote work - Vacation: 2 weeks of vacation allotted plus flexible hours allotted for appointments as approved by manager - Wide experience working with common security engineering tools - Practical hands on experience with phishing campaigns - Experience interviewing cross-functional teams and documenting business processes - Experience making recommendations for security improvements   What you will need to be successful - Current enrollment in a bachelor's or master's degree program  in information systems/technology, cybersecurity, security engineering, computer science, software engineering - Proficient with Microsoft 365 products, app, and services (e.g., power point, forms, excel, etc.) - Exceptional communication skills (oral and written) - Proficient working with cross-functional teams (Preferred) - Interest in security threats and research; broad security awareness - Interest in penetration testing or red teaming - Strong understanding of phishing/vishing/smishing and informed of software that can deploy campaigns   Career post internship: - Potential for hire as junior security engineer in security awareness/security assessments team   **Our program begins May 15th, 2023 and runs through August 8th, 2023.   #LI-Remote This is a remote position.
Category
Security
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Jon Kessler, our Founder Steve Neeleman, and financial advisor.    What you’ll be doing  The Intern will perform hands-on analysis, detection, response, and program development. They will be a key contributor to the security operations program in safeguarding information systems and assets by identifying and solving potential and actual security events and incidents. The HealthEquity Risk & Security Team, led by the Chief Security Officer, is a converged security program with responsibility for information/cybersecurity, physical security, privacy, fraud, enterprise risk, and incident/crisis management. If you’re collaborative, driven and passionate about security and enjoy solving complex problems, we want you to join our team. This position also works collaboratively with Risk, Privacy, Security, Legal, People Team and Information Technology.   On-call response schedule is required, which includes after hours, holidays, and weekends during incidents or priority events  Operate security monitoring, investigation, and reporting tools  Analyze suspicious emails, links, and files as needed  Perform incident triage, and assist with response efforts  Assist with alert and incident analysis as required for cyber, DLP, fraud, and privacy functions  Document security events, incidents, and activities  Follow the Security Operations Center framework  Follow NIST standard incident management steps  Collaborate with other teams and partners to support the Risk and Security organization  Develop and maintain processes for security operations  Assist with the development of security content development  Work with the Cyber Intelligence team to perform threat hunts  Support day-to-day administration of the Detection and Response Team’s communications and other related tasks  Maintainingunderstanding of current events, latest threats, and industry trends relating to information security    What you will need to be successful   Knowledge of basic IT and/or cybersecurity procedures and frameworks Current enrollmen in Bachelor’s Degree in Computer Science, Engineering or a related technical field Proficiency with Microsoft Office programs including Word, Excel, PowerPoint, etc.    **Our program begins May 15th, 2023 and runs through August 8th, 2023.   #LI-Remote This is a remote position.
Category
Security
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference   We are looking for a passionate, collaborative, and driven Cyber Security Identity and Access Management (IAM) Intern to join our IAM Team remotely.  We’re looking for someone with passion and interest in the following areas: cybersecurity, identity governance, privileged access management (PAM), zero trust, role management, data analysis, and technical implementations. You will work closely with HealthEquity’s IAM Governance Team, IAM Architecture and Technical Implementation Team, and the broader Technical Security Team, Privacy, and Compliance teams within the Risk and Security department.   You will be participating in projects that help the team build and mature the IAM Program, applications, and platform access controls, integrate applications and associated data into our identity governance and privileged access management tools, and improve processes across the company. This position will include working with a variety of teams across the company, including assisting teams across security, technology, and potentially within various lines of business.    You will contribute to securing HealthEquity’s security posture and IAM Program maturation as we protect critical systems and team member and partner data.   The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Jon Kessler, our Founder Steve Neeleman, and financial advisor.    What you’ll be doing  - Participate in a variety of IAM projects - Review the impact and assist in the remediation of access vulnerabilities - Assist with the documentation and automation of security processes - Assist in completing IAM related compliance tasks - Analyze data - Work across IAM teams to support application integrations into the IAM/PAM tool suite - Identify and track issues, assess impact, and execute resolution. - Process documentation - Perform governance and compliance tasks - Work with the IAM and PAM technology - Provide support for regulatory compliance initiatives e.g., HIPPA, SOX and SOC 2   What you will need to be successful - Current enrollment in a bachelor's and master's degree program - Proficiency with Microsoft Office programs including Word, Excel, PowerPoint, etc.  - High level of creativity, quick problem-solving capabilities, and strong analytical skills  - An interest cybersecurity  - Basic Cyber Security, Identity and Access Management, and Privileged Access Management knowledge  - Be organized, able to take instructions, work in a time sensitive environment, and be able to solve problems independently or/and under limited supervision Self –motivated, critical thinker with technical background  - Ability to work independently as well as in teams with members of other engineering and non-engineering teams  - Great written and verbal communications skills  - Excellent organizational skills and ability to work well under deadlines  - Authorization to work in the United States  - A familiarity with any of the following is a plus:  - Experience with Microsoft Azure and Active Directory  - Familiarity with role and entitlement rationalization  - Any of the following: PowerShell, C#, Java - Industry security lists, such as the OWASP Top 10 Application Security Risks, the CIS Top 20 Critical Security Controls, or frameworks such as NIST 800-53 or HITRUST.   **Our program begins May 15th, 2023 and runs through August 8th, 2023.   #LI-Remote This is a remote position.
Category
Security
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Jon Kessler, our Founder Steve Neeleman, and financial advisor.    Internship Details   Dates: Begins May 15th, 2023 and runs through August 8th, 2023. Schedule: M-F during typical business hours with flexability   What you’ll be doing    You'll be taking a hands on approach to Account Based Marketing (ABM), learning about this highly targeted approach that supports specific high target sales prospects.  - Research target accounts to help build out their profiles.  - Participate in planning and strategizing sessions to develop ABM tactics. - Monitor industry trends and competitor activity related to ABM. - Contribute ideas for continuous improvement of the ABM program. - Develop a project to share your learnings and recommendations at the end of your internship   What you will need to be successful   Current enrollment in a bachelor's and master's degree program Proficiency with Microsoft Office programs including Word, Excel, PowerPoint, etc.        #LI-Remote This is a remote position.
Category
Marketing
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Jon Kessler, our Founder Steve Neeleman, and financial advisor.      What you’ll be doing    Come work with a great team. The Chief Information Security Officer (CISO) team works in many areas to protect the organization and improve how our business runs. This team is comprised of Attach Surface Management, Security Operations, Security Engineering and Architecture, and Cloud Security. This role will have visibility into all those areas and help organize how we support the business and communicate security threats and mitigation actions. Each of our teams are engaged on many projects from endpoint protection to cloud architecture and will be looking for support in adopting best practices and aligning to security frameworks. This position will get exposure to the different areas that secure the organization and is a great opportunity to learning about the many different areas of a security team, and sharing that information in a way that enhances the organization. Come bring a good attitude and wiliness to learn and help us as we enable the business to grow and innovate securely.   This position will have many areas to participate in, including a daily schedule of events and project updates, tracking work and status notes/action items. This role will focus on ways to improve communication between teams/departments, share initiatives related to enterprise projects and department areas. This role will support metrics reporting and building/refining a dashboard that looks across the different areas and projects shared to our CISO and other leaders. Communicating to our team and other departments on security initiatives that will advance our security posture and continue to fortify our platforms.   What you will need to be successful   Current enrollment in a bachelor's and master's degree program   Skills: - Proficient with Microsoft 365 products, app, and services (e.g., power point, forms, excel, etc.) - Creating metrics and Key Performance Indicators (KPI)s - Communication skills (oral and written) - Working in a cloud environment (Preferred) - Proficient working with cross-functional teams (Preferred) - Power BI (Preferred)   Education: - Current enrollment in a Bachelor's degree in information systems/technology, cybersecurity, security engineering, computer science, software engineering     **Our program begins May 15th, 2023 and runs through August 8th, 2023.   #LI-Remote This is a remote position.
Category
Security
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference   The Client Services organization is responsible for the overall service delivery and relationship management of our small market clients, partners and brokers. As Manager of Client Services you will lead a team of approximately 3-5 Supervisors and an organization of 70-100 team members. Your primary responsibility will be to lead all aspects of the client experience and drive outstanding team results by effectively leading all client requests that come through our phone and email queues.   What you’ll be doing  - Building and maintaining a team culture that focuses on team member coaching, development and engagement while operating in a 100% remote environment - Proactively identify and implement process improvement and drive efficiencies as well as lead and support all company initiatives that impact their organization by helping to identify department requirements and potential obstacles to overcome - Takes the lead on all “Voice of the Client” activities by identifying trends in NPS and CSAT scores and facilitates recognition and improvement opportunities - Leads and facilitates the resolution for client issues and service recovery situations by collaborating with all internal teams that help us drive the Client experience; i.e. Service Recovery, Client Ops., Finance, Contracts, Sales etc. - Effectively drives initiatives by working with various partners and third parties at moderate to intermediate complexity and serve as an advocate for change and clearly articulates the reasons behind change to team members. - Collaborates across multiple departments to initiate human resource planning, selection and prioritization activities that supports the Client Services team efficiency and efficiency - Promotes programs and initiatives to inspire high morale, teammate retention, and job satisfaction while driving performance and creating a positive working environment for employees. This includes implementing and handling incentive plans to reward the team for delivering superior customer satisfaction - Additional responsibilities - Leads and carries out the personnel actions for teammates, including but not limited to hiring and scheduling; training and evaluating; coaching and leading performance; making salary, merit, or other compensation recommendations for team of teammates; and making recommendations and/or taking corrective or disciplinary action as appropriate What you will need to be successful - 2-4 years of experience within the Healthcare, Finance or Insurance Industries leading leaders within a service organization that supports clients - Background in supporting brokers and partners is preferred - Experience in leading in a 100% remote environment a plus - High School Diploma or GED Required. Bachelor’s Degree preferred - Demonstrated proficiencies for superior interpersonal teaming and organization skills - Ideal candidate is a quick learner, effective communicator, and must be technologically well advised - Experience in absorbing and analyzing data to identify trends and actions - Ability to interpret a variety of instructions related to all job duties - Motivated and able to work in a fast paced, high-stress environment while still providing stellar service to clients and team - Passionate about Client Service’s mission to provide service that delights and educates in a way that helps client administer their company benefits - Has the ability to keep team morale high, especially when going through change - Leads team members by example in actions and words   #LI-Remote This is a remote position.
Category
Employer Services
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference   With moderate supervision, this position provides key support to consumers of Salesforce data by by maintaining, modifying, and querying the active Salesforce environment(s) to provide standard and customized reports and analyses of moderate complexity. The position will translate business needs into technical requirements and ensure that requirements conform to overall objectives and specifications; summarize data, develop, and maintain key executive level dashboards, develop and maintain corporate wide operational reporting solution, etc.; perform data mining, complex programming, and report generation functions.    What you’ll be doing  Note:  The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.   - Build reports and dashboards utilizing available Salesforce functionality - Responsible for development and maintenance of Executive and Business Level dashboards and corporate wide operational reporting based on key performance indicators and a clear understanding of operational objectives. - Collaborate with functional business managers to gather and analyze data, understand data requirements, and design and subsequently develop reporting solutions/tools. - Complete ad-hoc reporting requests as needed. Participate in process improvement design, development, and delivery.    What you will need to be successful Strong experience creating and modifying Salesforce Reports and Dashboards Able to translate strategic business logic into technical report requirements and schema design Able to communicate clearly and professionally with all levels of an organization Analytical skills and attention to detail Self-motivated with the ability to work well under pressure The ability to interact effectively with all levels of stakeholders throughout the organization is required. Good communication skills and a professional demeanor are essential The ability to act on own initiative with minimal supervision is required The ability to remain focused and produce outputs while under the pressure of time constraints is also required Proficiency with business and communications software (preferably Word, Excel, PowerPoint, common Windows operating systems, and Outlook) is required. #LI-Remote This is a remote position.
Category
Software Development and Delivery
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.      How you can make a difference   We are looking for a talented Go-To-Market (GTM) Enablement Manager that will collaborate across Sales, Relationship Management, Product, and Marketing teams to create best in class sales readiness programs to support our client-facing teams in new logo acquisition, retention, and cross-sell. Working closely with our Product and Product Marketing teams, you will design education content, train client-facing teams, and develop talk tracks for product releases. Reporting to the Director of Product Marketing, you will influence and operationalize our cross-functional GTM strategy for internal audiences. The ideal candidate is organized and a skilled communicator,and has experience in program management and coordination skills.   What you’ll be doing  - Serve as the program manager for internal readiness for product enhancements, changes, and launches – manage stakeholders from sales, business readiness, product marketing, and product managers to develop curriculum and train client-facing teams - Partner with Product Marketing to understand HealthEquity’s products and value propositions, and build on that to develop and coordinate impactful enablement content and training for various client-facing teams during the product launch process - Create training content that demonstrates both product features and client/partner/member benefits - Partner with Business Readiness and Product Marketing teams to tailor trainings and enablement by role/function, as needed - Measure effectiveness of enablement programs and training gaps, collect feedback, and iterate as needed for continual improvement  - Leverage enterprise enablement tools like Seismic and Salesforce to measure effectiveness and use of enablement - Partner with the learning delivery team to build product training modules and measure understanding - Participate in the full life cycle product development process to ensure product understanding and nuances that may require training and enablement   What you will need to be successful - Bachelor’s degree in related field required or equivalent experience - 5+ years of relatable professional experience within, product, communications or marketing preferred - 3+ years leading developing and enhancing go-to-market strategies - Strong writing and presentation skills - Strong project management experience - Ability to influence and gather internal support cross functionally - Experience with sales enablement software like Seismic or Highspot - Overall passion to train and enable HealthEquity teammates to best represent our products and the value we bring to clients     #LI-Remote This is a remote position.  
Category
Marketing
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Jon Kessler, our Founder Steve Neeleman, and financial advisor.    This position will be a part of our Enterprise Service Delivery Team within our Operations department. In this role you will be working directly with the Enterprise Service Delivery team and leadership to create and maintain high quality standard operating procedure documents and our intranet site content. The primary focus is to simplify and optimize internal processes and procedures to improve internal and external client experience. You will collaborate with Enterprise Service Delivery team members to review, create, update, and maintain standard operating procedures.   What you’ll be doing  - Collaborate with operational teams to modify, build, validate and maintain business standard operating procedures - Organize intranet site content with a primary focus on the end user experience - Participate in quality monitoring and process improvement activities - Review, test and verify procedure quality - Utilize process improvement techniques to identify and drive solutions - Create new and/or pull existing operational reports - Support tasks and projects for the department as directed What you will need to be successful - Basic understanding of project management practices - Strong written and verbal communication skills - Strong listening, problem-solving and analytical skills - Interest in project management and process improvement - Ability to think outside the box to create solutions for complex problems - Demonstrate tolerance of ambiguity and self-motivation - Be proactive and meet tight deadlines - Proficiency with MS Outlook and Office applications - Salesforce, SharePoint and Smartsheet experience preferred but not required - Attention to detail   **Must be currently enrolled in a bachelor's or master's degree program. Our program begins May 15th, 2023 and runs through August 8th, 2023.**   #LI-Remote This is a remote position.
Category
Operations
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference   As a Salesforce Business Analyst (BA), you will be part of a team responsible for delivering Salesforce.com solutions that support the development of new and existing program functionality that drives Sales and transforms Service delivery within our organization. As a BA, you will work closely with Product Owners and business stakeholders to elicit and analyze their requirements. A BA will be responsible for the management of complex multi-disciplined CRM projects. This role will be working alongside Solution Architects to design, develop, and deploy large-scale enterprise solutions.     What you’ll be doing  - Gather, define, and document requirements - Work closely with Product Owner and business stakeholders, understand the outcomes, define, and document requirements - Work alongside Solution and technical architects to develop functional specifications documentation and use cases - Consult, document, and maintain operational process flows - Collaborate with Development, Config, and QA teams - Solve complex problems and develop innovative solutions while driving for OOTB solutions on Salesforce.com platform - Review technical solutions for compliance with business processes and objectives - Plan, prioritize, and deliver systems enhancements    What you will need to be successful - 2+ years of implementation experience with Salesforce.com Sales and Service clouds - Hands-on experience with Salesforce CRM products, including workflows, process builders, validation rules, and security controls - Proven ability to leverage analytical and problem-solving skills in a fast-paced environment - Strong presentation, communication (writer and verbal), and interpersonal skills - Experience with Health benefits administration (HSA, FSA and Cobra, etc..) business processes - Experience in Lead to Cash, Issue to Resolution business processes - Experience in working on an agile scrum team - Salesforce Admin Certification preferred - Consulting Cloud Certification in Sales and/or Service is preferred - Bachelor’s degree and/or relevant experience #LI-Remote This is a remote position.
Category
Information Technology
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.    How you can make a difference   The Implementation Manager is the primary contact for the client, managing and coordinating a large volume of implementations of the HealthEquity product portfolio during peak times up to 200+ clients. This will include new and existing clients. Collaborates with internal partners (Sales, Technology teams, COBRA, Partner Managers, Relationship Management, Client Services and Employer Service Delivery, etc.) and external stakeholders (employers, brokers, and Health plan partners).      What you’ll be doing  - Manages ongoing communications, timelines, and deliverables meeting client expectations - Educates clients in how to manage, navigate their portals and plans and how that impacts the employee population - Conduit between the client, their broker, and internal partners in finding the right solutions - SME with all HealthEquity platforms and products including accurately documenting plan configuration requirements - Responsible for documenting and supporting file configurations - Guides internal team members in how to work with clients, and serves as SME about client implementation process, plan designs and options including funding and enrollment, as needed - Accelerates company growth by thinking beyond the norm and contributing new ideas - Supports teammates, serves as a sounding board, backing one another up as needed, mentoring new team members   What you will need to be successful - 3-5 years of client service experience - 1-3 years of experience with special projects, possesses project management skills and effective project tracking - Bachelor’s degree or equivalent work experience - Always maintains a professional composure - Ability to work in a fast-paced, high stress and high-demand environment especially during peak times - Multi-tasking ability with an attention to detail - Capable to develop and maintain strong relationships - Passionate and dynamic about making a difference for our clients in their health plans - Adept at learning new products and services to deliver remarkable results consistently - Ability to transition quickly to new responsibilities and changes in process - Active listener, ability to ask probing questions and capable of influencing - Effective in written and verbal communications, able to offer professional coaching to our clients on effective use of our online tools - Capable to work independently, self-motivated and organized and can problem-solve complex problems - Prioritizes to accomplish work in a timely and successful manner #LI-Remote This is a remote position.
Category
Implementation
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.    How you can make a difference     HealthEquity’s Enterprise Risk Management (ERM) Team leads delivery of the firm’s ERM Program, which works—with teams firmwide—to manage (i.e., identify, assess, mitigate, and monitor) significant risks facing HealthEquity.  ERM sits alongside Compliance; the two comprise HealthEquity’s second line.  The ERM Team is looking to hire a Senior Manager to support the program and continue its overall maturation, reporting to the SVP/Risk & Compliance.  Bringing risk management expertise and experience, the role is central to the success of the program.   The Senior Manager will work very closely with the Senior Director/ERM and SVP/Risk & Compliance on the continued build-out and implementation of the ERM Program (through delivery of assessments and refinement of the enterprise risk register, risk appetite, key risk indicators/dashboard, etc.).  The Senior Manager/ERM will liaise with senior and executive leadership firmwide, risk owners, and external consultants (as necessary), supporting program delivery.  This role will require subject-matter expertise/experience; strong critical thinking and communication skills; and the ability to learn and absorb new content and navigate ambiguity as the ERM Team matures the overall ERM Program.      What you’ll be doing   - Support maturation of programmatic elements (e.g., policies/standards/procedures; processes for risk identification, assessment, mitigation, monitoring; risk register; risk appetite statement; risk acceptances; key risk indicators; reporting to management/board; etc.) - Leverage programmatic elements to mitigate risks to the firm - Conduct risk assessments on significant, complex risks (including modeling of risks to understand all parameters, worst case outcomes, etc.) and contribute to risk mitigation planning - Conduct testing and review to assure efficacy of risk mitigations - Manage—from the ERM perspective—the firm's governance, risk, and compliance (GRC) toolkit; leverage data manipulation/analysis skills to help the firm mature its data-driven risk management practices - Brief leadership on enterprise risks and program status - Engage leadership firmwide to enhance internal processes and champion continuous improvement in risk management - Help align ERM Program with annual strategic planning, budgeting, enterprise project prioritization, decision support, 10-K risk identification, etc. - Work to enhance strong collaborative relationship between ERM, Compliance, and Internal Audit teams - Other duties as assigned   What you will need to be successful - Advanced degree in a relevant field (e.g., JD, MBA, PhD) - Highly prefer FRM and/or CFA certification - 7-10 years of experience in risk management, law, finance, or a related field - Desirable: 5+ years of experience working in a regulated financial services entity (e.g., bank, brokerage firm, investment advisor [institutional] or consulting firm focused on financial services, not least in enterprise risk - Knowledge of and experience in an enterprise risk function - Independence and the ability to challenge the first line and escalate issues as appropriate - Ability to prioritize and handle multiple competing deadlines - Ability to work with individuals at all levels of the firm, from junior staff to executive leadership - Strong attention to detail - Excellent writing, speaking, and analytical skills, with an ability to articulate complex problems and solutions through clear and concise messaging - Strong data skills (e.g., programming capability, knowledge of third-party data manipulation/reporting tools) - Intellectual curiosity and an ability to think both strategically and tactically - Knowledge of and experience with risk-related regulatory requirements (e.g., SOX) - Public company experience favorable - Self-starter, critical thinker, problem solver #LI-Remote This is a remote position.
Category
Legal
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     This position exercises significant latitude for independent judgment and discretion to coordinate, plan, document and manage projects of high complexity from initiation to delivery. Projects typically have cross-functional business focus and incumbents work closely and collaborate with internal leaders and subject matter experts to deliver projects against performance measures and defined deadlines. This position acts as a liaison ensuring consistent communication of status of projects is conveyed across the organization   This position typically performs work in a corporate or remote location and reports to the Sr. Manager of People Operations and Compliance. This position also works collaboratively with executives and key business stakeholders   What you’ll be doing  - Develops project charter that includes specifications and objectives from initiation to delivery for medium and large projects. This entails interfacing with organizational leaders to define scope to meet objectives, develop project schedules, and develop resource requirements. - Drives project progress throughout the life cycle of the project in addition to preparing, maintaining, and updating project plans, agendas, and systems set-up for projects. This includes determining project steps, activities, sequence of events, dependencies, and the duration of tasks by engaging various levels of the organization and subject matter experts. On a regular basis, updates the project plan and provides to project leadership. - Prepares and delivers regular updates. Requires being well-versed in all aspects of the project and delivers updates with confidence.   - Intakes information to become well versed on the business needs, considering the processes and services available and able to synthesize and position this information in a meaningful way to the team.   - Identifies appropriate resources needed, ensuring availability necessary for project deliverables. Manages resource needs and tasks within respective departments, other internal departments, outside service providers. This may include collaboration with functional department managers to assemble project teams. - Focus and ownership on all project matters. Assigns and documents project responsibilities ensuring that activity, integration, and productivity are employed in the most efficient manner while meeting project targets. - Serves as a central point of contact to routinely keep stakeholders apprised of the project’s status and respond to questions or inquiries regarding the project. Maintains open communications and relationships with the project team, coordinating and conducting meetings as appropriate. Conducts risk assessment of strategic, technical, financial, or business factors affecting the project. Monitors project deliverables and progress through the duration of the project plan, managing deviations as appropriate, including project scope. Identifies factors jeopardizing the project and escalates issues as appropriate, recommending solutions to senior project team members and leaders. - Conducts post project reviews with participation and guidance from management team to capture learnings and identify areas for future improvement and updates to project and program methodology. What you will need to be successful - Bachelor's degree in Business, Healthcare or Technology-related major - Minimum 3-5 years’ experience as a Project Manager - Knowledge of and familiarity with the benefits industry is preferred - PMP certification preferred; in lieu of PMP certification other training and relevant project experience may apply - Succinctly communicates necessary information through written and verbal mediums that guides and directs stakeholders and other leaders in meeting task / project objectives. - Understands the nature of what needs to be presented and the audience and gathers the necessary information to present.  Engages manager and leaders for validation as needed before presenting - Understands project budgets and the impact on business decisions and is able to articulate to project team and leaders when there is concern around the budget - Identifies potential risks and works to mitigate in advance of problems/issues - Proactively develops and maintains professional knowledge and skills related to functional area - Able to gain trust and support with both internal and external stakeholders independent of reporting structure - Brings together the appropriate audience for problem-solving, planning and decision making - Takes responsibility for errors and partners with others to act and make course corrections - Interacts with people openly, honestly, and respectfully, creating a safe space for interactive dialogue - Consistently models and cultivates HealthEquity values - Approachable - Recognizes the broad implications of issues and actions - Seeks the optimal solution and commits to decisions in a timely manner - Encourages innovation in approach that continues to enhance perspective #LI-Remote This is a remote position.
Category
People
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     HealthEquity Public Policy and Government Affairs Manager  is responsible for conducting in-depth research, curating and creating documentation for both internal and external use as well as synthesize complex data and research related to legislation, and regulatory activities at local, state, and federal levels. The Public Policy and Government Affairs Manager will work closely with the SVP and VP to help develop lobbying strategy and communications to be used by the Public Policy and Government Affairs Team while advocating the company’s public policy goals with federal policymakers and in some cases with state lawmakers. The goal of the Public Policy and Government Affairs Department is to promote the interests of the Company for the benefit of those we serve through lobbying and government relations. The Public Policy and Government Affairs Manager will also assist the VP with the day-to-day management and coordination of the company’s political fundraising and political action committee (PAC).    What you’ll be doing    - Provides subject matter expertise, guidance and advice to management on government affairs and advocacy based on experience and knowledge, as well as current research and analysis.  Production of reports, communications and related documents condensing highly technical information into formats which can be easily understood by constituency. - Develop, write, and produce materials to assist with lobbying and advocacy efforts. This may include gathering data, developing materials for meetings with policymakers and researching and responding to legislative proposals and/or regulatory developments, including the drafting of legislative or policy proposals as needed for proposed regulatory action. - Designs, organizes and maintains the Advocacy department SharePoint site to ensure vital information is easy to find for internal stakeholders - Lead the analysis of various policy positions and determine the potential impact on the organization, our partners, clients and members. - Produces documentation that aligns with corporate strategies related to advocacy and government affairs - Identifies and implements opportunities for process improvement - Serves as project manager to create and maintain a legislative tracking database and supports government affairs in researching legislative policy matters across the local, state, and federal government. - Assists the Vice President with political fundraising and management of the company’s political action committee (PAC) - Performs other duties as assigned or apparent, including planning and arranging meetings with outside consultants, congressional staff and others. - Assists leadership with special projects as required or assigned    What you will need to be successful - BA in political science, economics, or related field is required. - Advanced graduate degree in a similar field (preferred) - A minimum of 5 years’ experience on Capitol Hill with lobbying and 5 years working in government in related to public policy, economics, or health care or tax policy or related field. - Proven track record of over 3+ years of working with senior-level executives for client relationship management and consultation within the Insurance or Finance industry in the Enterprise Accounts space - Excellent organizational and time management skills with the ability to manage multiple tasks and work independently. - Excellent attention to details and the ability to define problems, collect data, establish facts, and draw valid conclusions manage a project. - Relevant lobbying or government experience and can resolve complex issues and work on highly complex and diverse projects. - Exercises good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions. - An elevated level of analytical and problem-solving skills, along with the ability to handle complex issues. - Ability to synthesize and organize large quantities of technical information - Ability to write effective advocacy materials - Strong grammar and proofreading skills - Excellent knowledge of MS Office tools and SharePoint - Proven project management skills - Ability to balance and prioritize multiple demands from various stakeholders - Ability to convey complex information in an easy-to-understand manner - Ability to work with sensitive materials and always maintain confidentiality - Ability to work and communicate well with a wide range of project stakeholders, subject matter experts (SMEs), and contributors  - This position will have 35%-40% travel #LI-Remote This is a remote position.
Category
Advocacy & Government Affairs
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference   The Director of Data Management will be responsible for enhancing and maintaining our on-premises data warehouse solution while leading our transition to an Azure-based solution.  The data in our data warehouse represents all of our lines of business, including Health Savings Accounts, Reimbursement Accounts, and other Consumer Directed Benefits, as well as operational and experiential datasets from third party platforms to run the business.  If you're passionate about data this is the perfect opportunity to join us in our mission to connect health and wealth.   What you’ll be doing  - Lead the data lifecycle management and data strategy - Define the data management vision and strategy including creation of a data platform, tool selection and implementation, and team recruiting - Partner across organization to drive a culture of using data intelligence and analytics to deepen customer relationships, drive revenue and identify customer growth opportunities across the organization - Manage, lead, and mentor the Data Warehouse and Data Analytics teams - Facilitation between business data and technology implementing data lifecycle process, data quality, and data management best practices - Implement and continually improve processes for delivering data warehouse solutions - Plans, directs, and oversees project activity; ensures teams are set up to successfully meet milestones, deliverables and functionality commitments - Effectively communicates with and develops excellent working relationships with internal and external stakeholders - Manages system configuration activities and the integration of system components - Actively engages in risk identification, evaluation, strategy, action plans, and mitigation activities - Approves risk mitigation strategy and action - Actively engages in planning, designing, developing, testing, and implementing data system enhancements and functionality modifications     What you will need to be successful - 10 + years of experience to include a minimum of 7 years work experience in progressively more responsible roles in data management including leadership positions working with business executives.   - 10 + years of experience designing, architecting, engineering, delivering and maintaining data management development activities and managing teams - Demonstrated ability to create strategic data management plan, communicate plan across organization, and successfully execute on strategy - Solid leadership and people management skills - Built or lead creation of enterprise data warehouse from design to implementation - Demonstrated ability to coach, mentor, and develop team members - Demonstrated ability to innovate, to drive projects to successful completion and to create enduring solutions to problems #LI-Remote This is a remote position.
Category
Software Development and Delivery
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference     With general direction from the Financial Operations Billing Manager or Supervisor, assists with the day-to-day operations of the accounts receivable department within the established accounting policies of the organization. Supports timeliness and completeness of related analysis, customer invoices and financial data.     What you’ll be doing  - Proactively assists with coordinating the operational activities of the accounts receivable department that includes monitoring accounts receivable processes, maintaining billing integrity, maintenance of relevant ERP setup functions, managing credit memos, and preparing monthly late fees and quarterly broker fee payments. - Ensures the accuracy of billing information entered into the ERP system. - Monitors the operation of ERP systems to ensure the effective delivery of billing operations. - Participates in actions necessary or appropriate to ensure that invoicing activities and financial data are accurate and generated timely. - Assist in compliance with all SOX control objectives and corporate policies related to billing activities. - Analyze, monitor and measure the quality of billing information in accordance with data standards, policies and procedures and implement correction action plans to accurate faulty data. - Processes billing adjustments in NetSuite in accordance with internal controls. - Work with both internal and external partners to resolve client billing issues in a timely manner. - Test new features of the billing system as they are implemented to verify accuracy of billing processes. - Assists direct Manager/Supervisor with the establishment, maintenance and continuing improvement of billing processes and procedures. Recommends changes in methods or procedures to increase the efficiency of the accounts receivable department. Additionally, documents processes and procedures as appropriate. - Support AR accountants with operational billing questions. - Assist with external audit fieldwork as requested.   What you will need to be successful Education: A general knowledge and understanding of accounting as normally obtained through the completion of an Associate’s Degree in Business, Finance and/or Accounting. Bachelor’s degree in Finance, Accounting or related major a plus. Work experience or related experience: The ability to effectively monitor day-to-day billing activities as described, as normally obtained through at least one to three years of accounts receivable experience. Specialized knowledge, skills & abilities: Good technical knowledge of the accounts receivable function is required. A good attention to detail and the ability to remain highly organized and focused is essential. Incumbents should possess strong analytical skills and be able to make effective judgments and decisions on relative information. Good interpersonal skills are essential. The ability to foster agreement with a wide variety of partners is required to perform the functions as described. A demonstrated ability to build strong relationships across functional areas is essential. Very good written and verbal communication and presentation skills are critical. Proven ability to adapt to the changing demands of business is a must A general knowledge of WageWorks’ products, technologies, selling strategies and internal business functions is strongly preferred. Equipment: Incumbents must have proficient skills and abilities with a personal computer and have a good knowledge, understanding and experience with Microsoft Office Suite, specifically with Excel and Word. Additionally, Great Plains Dynamics, Oracle 11i financials, NetSuite or other accounting or business management software experience is strongly preferred.   #LI-Remote This is a remote position.
Category
Finance
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference   HealthEquity is hiring a passionate Manager of Business Readiness to join our team. The leader will play a critical role in leading and owning the execution and delivery of complex change management and process improvement projects that support both internal and external customers in a fast-paced, high-growth, and changing environment. This role is key to ensuring our processes are scalable, efficient, and compliant while also focusing on customer satisfaction.  With minimal direction and extreme latitude, the Manager of Business Readiness will work closely with cross functional stakeholders to develop efficient solutions across teams and support complex projects. In addition, the Manager of Business Readiness will be a strong people leader who can effectively navigate complex and ambiguous situations, build team unity during times of change, and instill confidence throughout Servicing and Operations.   Reporting Structure and Work Setting:   The Manager of Business Readiness reports to a Sr. Dir. Business Readiness. This role typically performs remote.   What you’ll be doing - Manages and carries out the personnel actions for direct reports, including but not limited to hiring and scheduling; training and evaluating; coaching and managing performance; making salary, merit, or other compensation recommendations for team of direct reports; and making recommendations and/or taking corrective or disciplinary action as appropriate.  - Manage a team that creates and coordinates business readiness project plans for different product and operational launches - Ensures the business is trained, enabled, and supporting of transformations - Work closely with cross functional leaders to ensure engagement from the right folks to drive organizational objectives - Continues to improve the business readiness process and ensure internal teams are prepared for change - Ability to dive in and understand new functionality and how it will impact the business in order to create and drive projects - Monitor and evaluate department effectiveness, success, and ROI - Advocates for operational and servicing teams that are impacted by technology changes to ensure they receive the support and time needed to prepare for the change - Creates project plans for improvement that includes specific, measurable objectives along with a timeline for completion - Collaborates and coordinates with department leaders and subject matter experts across business functions to ensure all impacted parties are continuously informed of and involved in business readiness - Produces and maintains clear project documentation, meeting notes and cross-communication - Outlines processes and procedures as needed - Ability to think through new changes and help stakeholders consider needs and big picture impacts - Facilitates and documents processes to support new products or functionality What you will need to be successful - Bachelor’s degree - Minimum of 5 years leadership experience - Ability to lead leaders to get results based on company initiatives and goals. - Experience building new processes and programs in a rapidly growing environment - Project management experience - Ability to communicate effectively to all levels of the organization including the Executive team - Experience and highly analytical in terms of project coordination - Organized with a natural inclination for planning strategy and tactics while maintaining a strong attention to detail Certifications, Licenses, Registrations: PMP certification preferred   Benefits & Perks - Medical, Dental, Vision - HSA contribution and match - Dependent Care FSA match - Unlimited Paid Time Off - 401(k) match - Paid Parental Leave - Ongoing Education & Tuition Assistance - Gym/Fitness Reimbursement - Award Winning Wellness Program Why work for HealthEquity    HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.    Come be your authentic self   HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.   HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.  
Category
Operations
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference With limited supervision from Software Engineering leadership, this position is responsible for building and implementing creative and effective software solutions for our customers. Senior Front-end Engineers research, analyze, design, build, test, maintain and improve critical applications and functionality for our core platforms. Senior Front-end Engineers also play an important technical leadership and mentorship role within the Software Engineering organization. What you’ll be doing - Design, develop and deliver high-quality software solutions at a specialist level within one or more business domains applying the required specialized knowledge, skills, and abilities discussed below. - Analyze and select appropriate technology that meets user needs while being scalable, efficient, and secure and following company and industry standard processes. Evaluate solutions and vendors and make recommendations as necessary. - Write and implement efficient code that meets stated business requirements while adhering to company, compliance, and security standards. - Mentor Software Engineers through design reviews, code reviews, coaching, and training opportunities. - Serve as a lead technical contributor to the efforts of development teams, including complex project work that involves multiple internal and external team members. - Understand and apply agile best practices, with a “shift-left” testing approach, including implementing automated testing and various testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle. - Troubleshoot, debug and provide root cause for the most complex incidents and experiences, helping the team learn from and avoid similar issues in the future - Determine and lead process improvements. - Deliver solutions in a collaborative, agile environment with others, including Product Owners, Business Analysts, UX designers, Scrum Masters, leadership and architects. - Maintain and grow technical skills, knowledge and currency via online, printed or in person trainings and seminars. - Collaborate, contribute to and mentor peers via formal and informal channels such as Guilds and peer group organizations. What you will need to be successful - Bachelor’s degree in Computer Sciences / Software Engineering or relevant experience - 8+ years of hands-on experience in full stack Front-End Development with ASP.NET, .NET, Microsoft technology stack and full stack JavaScript with Angular framework - Hands on experience in software development designing, programming and implementing scalable information systems - Demonstrated experience in full stack JavaScript, Angular, HTML/CSS, ASP.NET, MVC, SQL Server, Open API/Swagger, WCF and Entity Framework. - Demonstrated experience with TDD and testing frameworks, and a test-first driven approach - Experience with Azure DevOps for automated lifecycle management and Git source code version control system - Background in cloud-based development environments - Familiarity with using secure software development practices for strengthening application security and compliance. - Excellent written and verbal communication skills, including creation and presentation of technical documentation to peers and leadership - Expert analytical and problem-solving skills with ability to provide in-depth evaluation and analysis of unique complex technological issues. - Customer service focus Preferred but not required: - Experience developing enterprise-scale applications using Microsoft Azure technologies such as Azure App Service, Azure API Management, Azure Kubernetes Service (AKS), Azure Service Bus, Azure Application Insights, Azure Application Gateway, Azure Cache for Redis, Azure Event Grid, Azure Key Vault, and Azure SQL #LI-Remote This is a remote position.
Category
Software Development and Delivery
Job Locations US-Remote
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.     How you can make a difference With limited supervision from Software Engineering leadership, this position is responsible for building and implementing creative and effective software solutions for our customers. Senior Back-end Engineers research, analyze, design, build, test, maintain and improve critical applications and functionality for our core platforms. Senior Back-end Engineers also play an important technical leadership and mentorship role within the Software Engineering organization. What you’ll be doing - Design, develop and deliver high-quality software solutions at a specialist level within one or more business domains applying the required specialized knowledge, skills, and abilities discussed below. - Analyze and select appropriate technology that meets user needs while being scalable, efficient, and secure and following company and industry standard processes. Evaluate solutions and vendors and make recommendations as necessary. - Write and implement efficient code that meets stated business requirements while adhering to company, compliance, and security standards. - Mentor Software Engineers through design reviews, code reviews, coaching, and training opportunities. - Serve as a lead technical contributor to the efforts of development teams, including complex project work that involves multiple internal and external team members. - Understand and apply agile best practices, with a “shift-left” testing approach, including implementing automated testing and various testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle. - Troubleshoot, debug and provide root cause for the most complex incidents and experiences, helping the team learn from and avoid similar issues in the future - Determine and lead process improvements. - Deliver solutions in a collaborative, agile environment with others, including Product Owners, Business Analysts, UX designers, Scrum Masters, leadership and architects. - Maintain and grow technical skills, knowledge and currency via online, printed or in person trainings and seminars. - Collaborate, contribute to and mentor peers via formal and informal channels such as Guilds and peer group organizations. What you will need to be successful - 8+ years’ experience in software development with broad experiencing designing, programming and implementing large information systems, and with specific experience in the Microsoft technology stack. - Demonstrated expertise developing enterprise-scale applications using Microsoft Azure technologies such as Azure App Service, Azure API Management, Azure Kubernetes Service (AKS), Azure Service Bus, Azure Application Insights, Azure Application Gateway, Azure Cache for Redis, Azure Event Grid, Azure Key Vault, and Azure SQL - Expert-level knowledge of secure software development practices - Experience with Azure DevOps Services for automated lifecycle management and Git source code version control system - Experience with code productivity, diagnostic, quality, and testing tools (ReSharper, Code Rush, NCrunch, Splunk, Dynatrace) - Deep skills using Microsoft software products including .NET, .NET Core, C#, and Microsoft SQL Server - Excellent written and verbal communication skills, including creation and presentation of technical documentation to peers and leadership - Expert analytical and problem-solving skills with ability to provide in-depth evaluation and analysis of unique complex technological issues. - Customer service focus - Bachelor’s degree in Computer Sciences / Software Engineering or relevant experience #LI-Remote This is a remote position.
Category
Software Development and Delivery