Business Resilience Director

We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable. 

How you can make a difference 

HealthEquity’s Enterprise Risk Management (ERM) Team leads the delivery of the firm’s ERM Program, which works—with teams firmwide—to manage (i.e., identify, assess, mitigate, and monitor) significant risks facing HealthEquity.  ERM sits alongside the Corporate Compliance team; the two teams comprise HealthEquity’s second line.  The ERM Team is looking to hire a Business Resilience Director to own and lead the continued development and implementation of HealthEquity’s Business Continuity Program, to include crisis management; leading the firm’s Corporate Insurance Program; and serving as a key contributor and subject matter expert to HealthEquity’s overall ERM Program.  Embedding this role within ERM provides an opportunity for the successful candidate to leverage and enhance the strategic impact of the overall ERM Program. The Business Resilience Director will liaise with senior and executive leadership firmwide, risk owners, HealthEquity’s insurance broker, and external consultants as needed.  This role will require deep business continuity, crisis management, and corporate insurance subject-matter expertise/experience; strong critical thinking and communication/persuasion skills; and the ability to learn and absorb new content and navigate ambiguity as the ERM Team matures the overall ERM Program.

What you’ll be doing 

• Lead and be accountable for all aspects of HealthEquity's Business Continuity Program, including the design, implementation, continual testing/assessment, and improvement of business continuity plans to assure that core functions of the company are available during times of crisis until restoration of normal operations
• Apply best in class industry experience to design and implement HealthEquity’s delivery of key program elements, including: business impact assessments (BIAs) and contingency planning for loss of relevant HealthEquity or third-party people/process/technology
• Develop comprehensive exercises to test and update recovery plans on a regular cadence
• Advise on, alongside the Head of ERM, continued maturation of HealthEquity’s crisis management framework
• Lead, as necessary, crisis response for significant crisis incidents (note that this role may require weekend/holiday work on occasion)
• Lead and be accountable for all aspects of HealthEquity's Corporate Insurance Program, including broker selection/liaison, annual policy renewals (including assessment of insurance needs and cost trade-offs), and claims management 

What you will need to be successful

• 12+ years of experience in business continuity, crisis management, and corporate insurance oversight
• Knowledge of and experience with risk-related regulatory requirements (e.g., SOX)
• Experience working in a regulated financial services entity (e.g., bank, brokerage firm, investment advisor [institutional] or consulting firm focused on financial services) desired
• Public company experience desired
• Deep, demonstrable knowledge of and experience in business continuity, crisis management, and corporate insurance
• Grace under significant pressure and ability to lead through enterprise-level crises
• Independence and the ability to challenge the First Line and escalate issues as appropriate
• Ability to prioritize and handle multiple competing deadlines
• Ability to work with, communicate, and lead individuals at all levels of the firm, from junior staff to executive/senior leadership and the board
• Strong attention to detail
• Excellent writing, speaking, and analytical skills, with an ability to articulate complex problems and solutions through clear and concise messaging
• Intellectual curiosity and an ability to think both strategically and tactically
• Advanced degree (e.g., PhD, MBA, JD) in a relevant field

#LI-Remote

This is a remote position.

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Adventure accounts
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

Why work for HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

Come be your authentic self

HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

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