Fraud, Sr Program Manager

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

We are seeking an experienced Senior Program Manager, Fraud to lead and enhance our fraud prevention and mitigation efforts. This role will focus on detecting, preventing, and responding to fraud threats, including Account Take Over (ATO), Enrollment Fraud, and Card Fraud. The ideal candidate will work cross-functionally with Security, Risk, Compliance, Operations, and Technology teams to build and execute fraud prevention strategies while improving the customer experience.

What you’ll be doing

• Fraud Strategy & Prevention: Develop and implement strategies to mitigate fraud risks related to ATO, Enrollment Fraud, and Card Fraud.

• Detection & Monitoring: Establish fraud monitoring frameworks and leverage data analytics to detect suspicious activity in real time.

• Incident Response: Lead investigations into fraud incidents, working closely with internal stakeholders and external partners.

• Process Improvement: Identify and implement enhancements to fraud detection and prevention systems, leveraging automation and machine learning where applicable.

• Cross-Functional Collaboration: Partner with Risk, Compliance, Product, and Technology teams to ensure fraud controls are effective and aligned with business objectives.

• Regulatory Compliance: Ensure fraud prevention measures comply with industry regulations and best practices.

• Stakeholder Communication: Present fraud trends, key metrics, and mitigation strategies to senior leadership and relevant committees.

What you'll need to be successful

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; Master’s degree preferred.

• 10+ years in fraud management, risk mitigation, or a related field, with experience handling ATO, Enrollment Fraud, and Card Fraud.

• Industry Knowledge: Strong understanding of financial fraud schemes, fraud detection techniques, and fraud risk management frameworks.

• Analytical Mindset: Ability to analyze large datasets and derive insights to combat fraud.

• Technical Acumen: Familiarity with fraud detection tools, machine learning applications in fraud prevention, and security best practices.

• Communication: Excellent written and verbal communication skills, with the ability to influence and drive change.

• Leadership: Experience managing fraud prevention programs and working cross-functionally with senior stakeholders.

• Certifications (Preferred): CFE (Certified Fraud Examiner) or similar.

#LI-Remote

This is a remote position.

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Adventure accounts
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

Why work with HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.