Intern - Technical Architecture Knowledge Base

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference 

The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Scott Cutler, our Founder Steve Neeleman, and leaders with expertise in finance, wellbeing, and recruiting.

Our core Salesforce environment has been evolving since 2003, undergoing numerous changes over the past 22 years. Due to turnover and evolving development practices, much of the technical documentation for the system has been lost or was never formally created. The Technical Architecture Knowledge Base Project aims to bridge this knowledge gap by analyzing the current Salesforce environment, conducting interviews with key technical stakeholders, and building a comprehensive technical architecture knowledge base.

The Technical Architecture Knowledge Base Intern will play a key role in documenting and mapping the current Salesforce system architecture and its integrations with other IT systems. This position will require strong analytical skills, technical curiosity, and collaboration with cross-functional teams. Responsibilities include:

What you’ll be doing 

• System Analysis & Documentation:
• Conduct an in-depth review of the existing Salesforce environment to understand its structure and components.
• Document key architectural elements, configurations, and customizations.
• Interviews & Stakeholder Collaboration:
• Work closely with the Salesforce Development Team and other IT teams to gather undocumented technical insights.
• Conduct interviews with technical experts to document system design decisions, integrations, and dependencies.
• Technical Architecture & Process Mapping:
• Develop detailed technical architecture diagrams that illustrate the system’s structure and integration points.
• Create process maps outlining critical workflows and business processes within Salesforce.
• Knowledge Base Development:
• Organize and compile findings into a structured Technical Architecture Knowledge Base (KB) for future reference.
• Standardize documentation formats to ensure long-term usability.
• Presentation & Reporting:
• Present key findings and recommendations to the Salesforce Development Team and IT leadership.
• Provide suggestions for improving documentation practices moving forward. 

What you will need to be successful

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Basic understanding of Salesforce architecture or other CRM systems.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills for technical documentation.
• Ability to conduct and synthesize technical interviews effectively.
• Detail-oriented with strong organizational skills
• Preferred experience with Salesforce administration, development, or integrations.
• Preferred fmailiarity with API integrations, system diagrams, and process mapping tools (e.g., Visio, Lucidchart, Miro).

**Our program begins May 19th, 2025 and runs through August 8th, 2025.

#LI-Remote

This is a remote position.

This is a remote intern opportunity. The rate of pay is $22-$24 per hour and is eligible to receive an internet stipend. 

As an intern, you can participate in wellness activities, receive a movement money stipend, and participate in our Purple with Purpose program where you are paid to volunteer hours working with a local organization of your choice.  

Why work with HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

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