Enterprise Solutions Mgr

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference  

The Client Integration Solutions (CIS) Enterprise Solutions Manager is responsible for ensuring and supporting the
successful pre-implementation, implementation, and post-implementation of solutions, acting as a bridge between various
organizational functions and the client. This role demands a combination of technical expertise, strategic thinking, and
strong interpersonal skills.
The ideal candidate for the Enterprise Solutions Manager role is someone who thrives in a dynamic and collaborative
environment. They possess a strong technical background combined with excellent consultation, communication, and
project management skills. They are proactive, detail-oriented, and capable of driving both strategic and operational
initiatives to enhance client satisfaction and organizational efficiency.

What you’ll be doing 

Represent (CIS) in cross-functional and organizational projects such as product buildout and rollout, BR
(Business Readiness) and GTM (Go-To-Market) activities, and EPMO (Enterprise Project Management Office)
projects.
 Engage in defining product or process improvements, considering impacts on operational activities.
 Support leadership and Solution Managers in development activities, focusing on skills expansion and coaching
team members and engage in creative solutioning for operational impacts and consider extended impacts on
marketing, documentation, operations, servicing, and client experience.
 Serve as a subject matter expert (SME) and mentor within the CSE (Customer Success Engineering)
organization, offering consultation, client assistance, and research support.
 Provide resource support for Solutions Engineering with platform, product, and process expertise.
 Dive deeper into details required to execute solutions, including configuration, implementation, integration, and
servicing.
 Serve as SMEs to help drive custom workstreams and identify impacts on other areas of integration, including
files, configuration, implementation lifecycle and timeline, scalability in the SMB (Small and Medium Business)
space, and renewal considerations.
 Provide support on complex client or partnership implementations.
 Represent the organization in finalist meetings, providing demo assistance and showcasing product expertise,
ensuring clients understand the value and functionality of the product

What you will need to be successful

Education and Experience:
 Bachelors degree in related field, or equivalent work experience
 5+ years of experience with special projects, possesses project management skills and effective project tracking.
Specialized Knowledge, Skills, and Abilities:
 Experience working with diverse administrators preferred
 Ability to execute detailed configurations, integrations, and implementations.
 Strong consultation skills with the ability to engage clients and internal stakeholders effectively.
 Excellent communication skills, capable of explaining complex technical details in an understandable manner.
 Experience in managing and contributing to cross-functional projects.
 Ability to consider and manage impacts on timelines, workflows, and operational activities.
 Proven track record of supporting leadership in development activities.
 Experience in coaching and mentoring team members, fostering a culture of continuous learning and improvement.
 Ability to deliver solutions that enhance client satisfaction and operational efficiency.
 Experience in developing and maintaining communication channels and standards to support client interactions.
 Strong problem-solving skills with a creative approach to addressing operational impacts.
 Ability to foresee and manage extended impacts on various functions such as marketing, documentation, and
servicing.
Certifications, Licenses, Registrations:
 HSAe, CFC or FCS certifications, a plus
 PMP certification, a plus

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:  

• Medical, dental, and vision 

• HSA contribution and match 

• Dependent care FSA match 

• Uncapped paid time off 

• Paid parental leave 

• 401(k) match 

• Personal and healthcare financial literacy programs 

• Ongoing education & tuition assistance 

• Gym and fitness reimbursement 

• Wellness program incentives 

Why work with HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.