Vice President, Head of Enterprise Client Relationships

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

Job Summary:

The Vice President, Head of Enterprise Client Relationships is a senior sales executive responsible for leading and coaching a national team of AVPs of Relationship Management Enterprise Clients. These AVPs, manage Account Executives who are directly responsible for maintaining and growing a defined book of business consisting of large employer clients.

This role is accountable for delivering against revenue retention and growth targets, expanding client relationships, and ensuring a high-quality, consultative experience that aligns with HealthEquity’s strategic objectives. The VP provides executive-level leadership, promotes a high-performing culture, and drives strategic engagement with clients, brokers, and internal stakeholders.

Essential Management Responsibilities:

• Manages and carries out the personnel actions for direct reports, including but not limited to:
  • Hiring and scheduling
  • Training and evaluating
  • Coaching and managing performance
  • Making salary, merit, or other compensation recommendations for team of direct reports
  • Making recommendations and/or taking corrective or disciplinary action as appropriate

Essential Duties and Primary Responsibilities:

• Drive strategic KPI’s including: client retention, cross-sell, and growth from exisitng metrics
• Strategically guide your team members in achieving their goals to expand the number of accounts (Health Savings and Reimbursement Accounts) and custodial assets for existing employer partners
• Utilize your strategic experience in helping your overall team in developing strong relationships with their clients and their client’s consultant/broker, as well as other ecosystem vendor partners
• Provides executive leadership to the account executive leaders and their team in securing and building business partnerships with their selected customer base. Works with the team to gather information, analyze and develop strategies concerning dynamics that may affect their area of responsibility, such as changes in customer ownership or new affiliations; current market share and targets of opportunities for new growth; customers’ changing requirements; and competitor strengths and weaknesses
• Serve as an escalation point for your leaders and team members, when advocating internally on behalf of the employer partner
• Provide strategic direction, vision, and experience to your team, to guide members on consultative strategic activities with employer partners (such as overall corporate and benefits strategies benefit plan review, CDH account adoption best practices, financial health, RFPs)
• Guide the team in the development of reporting when asked for client financial performance including renewal planning, negotiation, and profitability levels
• Provide strategic guidance for and oversight to your team members to ensure HealthEquity is delivering the service, support, and overall solution to our clients
• Impart your healthcare industry knowledge as well as knowledge and connections of your clients’ industry
• Be proactive in advocating the needs of your team members related to program/product needs
• Engage with other leaders and teams across the business on cross-functional initiatives
• Seek out and hire top talent, develop and promote existing talent, and build strong leaders
• Actively engage in internal HealthEquity operational and leadership meetings to support our business

Qualifications: 

Education and Experience: 

• Bachelor's degree in relevant field, advance degree preferred 

• 10+ years of strategic and consultative selling experience within the CDH, Insurance or Finance industry 

• Proven track record of over 7+ years of working with senior-level executives including but not limited to CHRO, CFO and EVP, SVP and VP Compensation and Benefits and retirement within the Insurance or Finance industry in the Enterprise / Commercial Accounts space (4,000+ employees) 

• Prior management experience preferred 

• Familiarity with Health Insurance Industry and all types Health Accounts 

Specialized Knowledge, Skills, and Abilities: 

• Exceptional leadership acumen, and communication skills. 

• Expert relationship management skills including negotiation, collaboration, and listening skills 

• Strong working knowledge of employer benefits frameworks and plan design. 

• Proven ability to influence and negotiate at senior levels, both internally and externally. 

• Strategic thinker with strong analytical, reporting, and planning skills. 

• Presentation Skills including messaging and positioning information to meet and influence client need 

• Skilled in Microsoft Office Suite (Excel, PowerPoint) and CRM systems. 

• Proactive problem solving 

Travel Requirements: 

• Heavy travel may be required (more than 30%)

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including:  

• Medical, dental, and vision 

• HSA contribution and match 

• Dependent care FSA match 

• Uncapped paid time off 

• Paid parental leave 

• 401(k) match 

• Personal and healthcare financial literacy programs 

• Ongoing education & tuition assistance 

• Gym and fitness reimbursement 

• Wellness program incentives 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills.  For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

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