AI Governance and Controls Architect

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference  

HealthEquity is expanding the use of Artificial Intelligence (AI), including generative and agentic, to improve member, client, and teammate experiences while maintaining trust, safety, and compliance. The Principal Responsible AI Governance and Compliance role is a senior technical governance role responsible for ensuring AI systems are designed, deployed, and operated in a manner that is secure, compliant, auditable, and aligned with HealthEquity’s Responsible AI principles.

In this role, you will translate Responsible AI policy and governance requirements into concrete technical controls, validation mechanisms, and continuous‑assurance practices that scale across internal and third‑party AI systems. Partnering with IT, Engineering, Product Development, Legal, Privacy, and internal Security teams, you will directly influence how AI is built and governed by embedding risk‑based guardrails, evaluation standards, and monitoring into engineering and platform workflows—enabling innovation while reducing regulatory, security, privacy, and operational risk.

This role is critical to making AI governance real, defensible, and operational, ensuring HealthEquity can confidently adopt advanced AI capabilities without compromising member trust or regulatory obligations.

What you’ll be doing 

• Engineer and operationalize technical AI governance controls across the full AI lifecycle, translating Responsible AI requirements into testable, measurable, and auditable controls.
• Lead or support technical assurance reviews for AI use cases, validating that documented behaviors, risks, and mitigations align with observed system behavior.
• Design and standardize AI governance artifacts, such as model/system cards, evaluation summaries, architecture and data‑flow documentation, risk‑and‑control mappings, and approval evidence.
• Establish continuous assurance mechanisms for AI systems by defining monitoring signals, metrics, dashboards, and automated evidence collection.
• Partner with security, privacy, data governance, legal, product, and engineering teams to embed AI controls by design into development and platform workflows.
• Drive continuous improvement efforts by identifying opportunities for enhancing security governance, risk management, and compliance practices.
• Serve as a principal technical subject matter expert on end-to-end AI governance lifecycle, providing guidance and advice to senior management on best practices and emerging
• Other AI Gov activities assigned by leadership.

What you will need to be successful

Technical Expertise

• Strong understanding of AI/ML and GenAI systems, including LLMs, RAG architectures, agentic workflows, tool‑calling patterns, and human‑oversight mechanisms.
• Hands‑on experience with AI risk assessment and validation, including bias/fairness, robustness, hallucinations, drift, security threats, and misuse scenarios.
• Experience translating governance or regulatory expectations into engineering‑ready controls, quality gates, and acceptance criteria.
• Familiarity with AI governance and risk frameworks (e.g., NIST AI RMF, NIST CSF, SOC 2 principles) and applying them pragmatically to real systems.
• Comfort using tooling and automation (e.g., dashboards, evidence repositories, scripting, APIs, workflow tools) to reduce manual governance overhead. 

Experience & Background

• Bachelor’s degree in Computer Science, Engineering, Data Science, Information Security, or a related field (or equivalent practical experience).
• 3+ years of direct experience working with or governing AI/ML systems in production or near‑production environments.
• Experience supporting audit, regulatory, or client assurance efforts through high‑quality technical documentation and evidence. 

General

• Ability to clearly communicate complex technical risk and control concepts to engineering, security, privacy, legal, and executive stakeholders.
• Strong technical writing skills for model documentation, validation summaries, decision logs, and audit responses.
• Sound judgment in balancing risk rigor with engineering practicality in fast‑moving AI development environments.
• Proven ability to influence without authority and act as a trusted technical advisor in governance decisions.

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:   

• Medical, dental, and vision  

• HSA contribution and match  

• Dependent care FSA match  

• Uncapped paid time off  

• Paid parental leave  

• 401(k) match  

• Personal and healthcare financial literacy programs  

• Ongoing education & tuition assistance  

• Gym and fitness reimbursement  

• Wellness program incentives 

Onboarding & Travel 

This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations.  

This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. 

HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills.  For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.